Live example
Morning dispatch and margin, in one board.
A template for an HVAC company: six crews on today’s timeline, margin by job type, and the jobs that need a look before lunch.
Home services template. Example figures.
This week’s weather
Cold snap Thursday: expect more no-heat calls.
- Mon68°
- Tue64°
- Wed55°
- Thu41°
- Fri47°
- Sat58°
Dispatch board
- Scheduled
- En route
- On site
- Done
9 done · 3 on site · 2 en route · 10 scheduled, across 7 a.m. to 6 p.m.
Margin by job type
Quotes this month
- Sent 58
- Discussed 44
- Won 37
Example monthly figures.
Needs attention
- Crew 4’s emergency no-heat call is 30 minutes past its 2-hour estimate.
- Quote Q-1042, a furnace replacement, has waited 5 days without a reply.
- A backordered capacitor is holding Crew 2’s 1:00 install. Expected Friday.
Ask
Sample answer
Emergency calls ran over their estimated hours most often this week, mostly on Tuesday and today. Install jobs stayed closest to estimate.
What this screen shows
Six crews are dispatched across the day from 7 a.m. to 6 p.m., with each job color-coded as scheduled, en route, on site, or done. A margin chart compares profit by job type: maintenance, repair, install, and emergency calls, with emergency calls carrying the highest margin today. A funnel tracks quotes sent, discussed, and won this month. A needs-attention list flags a job running past its estimate, a quote waiting five days for a reply, and a backordered part. A weather strip previews the week ahead, since colder days tend to bring more no-heat calls. An Ask box answers a sample question with a canned, clearly-labeled response.